Switching from GEM-CAR to MyGaragio

GEM-CAR is shop management software made in Quebec, in French and English, available in the cloud and as a desktop version (GEM-CAR 14). Here’s how to bring your customers, vehicles and history into MyGaragio.

What comes over

  • Customers with phones, emails, addresses and notes — matched to anyone already in MyGaragio by phone, email or name.
  • Vehicles with VIN, plate, year, make, model and mileage, linked to their owners.
  • Service history: past visits become paid repair orders, with their jobs matched to your service menu — so reminders, wear forecasts and customer history work from day one.
  • Parts inventory with quantities, costs and prices.
  • Your repair order numbering carries on where the old system stopped.

What stays behind

  • Photos, inspection pictures and attachments
  • Text and email history
  • User accounts and passwords — you invite your team in a minute
  • Stored card numbers (never imported)
  • Settings such as labor rates, the parts matrix and taxes — set on the Welcome screen in a few minutes, with sensible defaults

Exporting your data from GEM-CAR

Follow these steps, then drop the files into MyGaragio’s import screen.

  1. Cloud version: export your customers from Paramètres ▸ Importez/Exportez ▸ Clients (with your data).
  2. Export your vehicles from Véhicules ▸ Générer un document Excel.
  3. Export your invoices from Ventes ▸ Rapports ▸ Factures ▸ Exporter vers Excel.
  4. Export your stock from Paramètres ▸ Importez/Exportez ▸ Produits et services ▸ Quantités en inventaire.
  5. GEM-CAR 14 (desktop): use Rapports ▸ Clients ▸ Liste des clients (Détaillé) and the sales reports, exported to Excel.
  6. In MyGaragio, open Settings ▸ Import & export (or the Welcome screen of a new shop) and drop every file at once. Check what MyGaragio found in each file and the columns it matched, then import.

Good to know

  • French column names (Nom, Téléphone, Courriel, Code postal…) are recognized.
  • Use the invoice report (Factures) for your history: GEM-CAR’s sales list also holds estimates and appointments.

What you’ll find in MyGaragio

  • French and English for your team and your customers, with Quebec taxes (GST + QST) on separate lines
  • Inspections with photos and estimate approvals by text
  • A technician app that keeps working without a signal
  • AI assistant and text and voice receptionists included in the price

See every feature · See pricing

Frequently asked questions

How long does it take to move from GEM-CAR?

Plan an hour or two to export the files and check the import. The import itself takes minutes, even with years of history.

Can I try it before switching for good?

Yes. Import a recent export during the free trial; on switch day, import a fresh export — the same customers and visits aren’t added twice.

What if a column isn’t recognized?

You choose the match yourself before importing, and an import can be undone. For anything unusual, write to us at support@mygaragio.com.

GEM-CAR is a trademark of its owner. MyGaragio is not affiliated with, endorsed or sponsored by GEM-CAR’s owner; the name is used only to say which system MyGaragio imports data from. Menu names come from recent versions and may differ in yours.

Try MyGaragio in your shop

Thirty days free, every feature, no credit card. Bring your data from the system you use today.