Switching from Protractor to MyGaragio
Protractor is a cloud-based shop management system widely used in Canada, available in English and French. Here’s how to bring your customers, vehicles and history into MyGaragio.
What comes over
- Customers with phones, emails, addresses and notes — matched to anyone already in MyGaragio by phone, email or name.
- Vehicles with VIN, plate, year, make, model and mileage, linked to their owners.
- Service history: past visits become paid repair orders, with their jobs matched to your service menu — so reminders, wear forecasts and customer history work from day one.
- Parts inventory with quantities, costs and prices.
- Your repair order numbering carries on where the old system stopped.
What stays behind
- Photos, inspection pictures and attachments
- Text and email history
- User accounts and passwords — you invite your team in a minute
- Stored card numbers (never imported)
- Settings such as labor rates, the parts matrix and taxes — set on the Welcome screen in a few minutes, with sensible defaults
Exporting your data from Protractor
Follow these steps, then drop the files into MyGaragio’s import screen.
- Export your customers with Reports ▸ List ▸ Contact List.
- Export your vehicles with Reports ▸ List ▸ Service Item List.
- Export your history with Reports ▸ Sales ▸ Invoice Summary, and add Line Item Sales by Contact for the lines of each invoice.
- Export your parts from Setup ▸ Inventory Setup ▸ Inventory Materials ▸ Export.
- In MyGaragio, open Settings ▸ Import & export (or the Welcome screen of a new shop) and drop every file at once. Check what MyGaragio found in each file and the columns it matched, then import.
Good to know
- Protractor’s contact list also holds suppliers and employees (see its Contact Categories column): remove them from the file first if you don’t want them as customers.
- Exports from the French interface work too: MyGaragio reads French column names.
What you’ll find in MyGaragio
- French and English for your team and your customers, with Quebec taxes (GST + QST) on separate lines
- Inspections with photos and estimate approvals by text
- A technician app that keeps working without a signal
- AI assistant and text and voice receptionists included in the price
See every feature · See pricing
Frequently asked questions
How long does it take to move from Protractor?
Plan an hour or two to export the files and check the import. The import itself takes minutes, even with years of history.
Can I try it before switching for good?
Yes. Import a recent export during the free trial; on switch day, import a fresh export — the same customers and visits aren’t added twice.
What if a column isn’t recognized?
You choose the match yourself before importing, and an import can be undone. For anything unusual, write to us at support@mygaragio.com.
Protractor is a trademark of its owner. MyGaragio is not affiliated with, endorsed or sponsored by Protractor’s owner; the name is used only to say which system MyGaragio imports data from. Menu names come from recent versions and may differ in yours.
Try MyGaragio in your shop
Thirty days free, every feature, no credit card. Bring your data from the system you use today.